When ordering fewer than 200 disposable bed pads or 50 washable bed pads, your purchase is automatically zero-rated for VAT. For larger quantities, VAT will apply unless you are eligible to claim VAT relief.

You may be eligible for VAT relief if all of the following apply:

• The incontinence products are being bought for yourself or an immediate family member who has a chronic incontinence condition, and the products are for personal use in managing that condition.
• You, or the person receiving the products, are not an in-patient or resident of a hospital, nursing home, or similar institution.

VAT relief cannot be claimed if the products are being purchased for a non-charitable care provider, welfare institution (such as a nursing home or hospital), or for any commercial purpose.

For more information on VAT relief, please visit on the HMRC website here
(https://www.gov.uk/guidance/reliefs-from-vat-for-disabled-and-older-people-notice-7017)

The product prices shown on our website do not include VAT if you see the VAT EXEMPTION banner on the product page. If you meet the requirements for VAT relief it will automatically stay removed during the online checkout process.