Subscription FAQ’s
To set up a subscription on any Pulp product, select the Subscribe and Save option on the product page. Choose your delivery frequency and quantity, then complete your order at checkout as usual.
Your chosen products will be automatically ordered, dispatched, and delivered based on the schedule you select.
Your subscription will continue for as long as you would like it for. If you wish to cancel or edit your subscription please click here.
Subscribers have full control over their recurring orders. Subscriptions can be cancelled, paused, or updated at any time through the account area. Any changes should be made at least 24 hours before the next scheduled order date, as charges are processed automatically once the order is placed.
Payment for subscription orders is handled seamlessly. When you sign up, your payment details are securely stored and automatically charged on each delivery date. You’ll also receive an email notification a few days before each upcoming order as a reminder. If you need to cancel or adjust your subscription, be sure to do so at least 24 hours prior to the order date to avoid being charged.
Subscriptions continue indefinitely until you choose to cancel, and Pulp will keep you informed with regular updates about your upcoming deliveries. After your initial order, each subsequent delivery will follow the frequency you selected—for example, monthly orders will continue to arrive once a month until your subscription settings are changed.
To update your subscription, whether it's your payment method, delivery frequency, or address, please click here.
